This page contains step-by-step instructions on how to place your first order online.
If you wish you can also order by telephone on 01622 682255 or by post using our brochure. Please e-mail us at sales@silentlights.co.uk to request a brochure.
Find what you want to buy
You can browse for products by clicking on the 2 category headings on the homepage or by clicking the category image/s from the homepage. There are 2 categories to choose from: Nativity Scenes and Outdoor Lighting.
Add it to your Shopping Basket
Once you've found the product/s that you would like to purchase, simply add them to your shopping basket by clicking on the 'Add to basket' button. You can also select the quantity you wish to purchase from the drop down menu. These products will then stay in the basket until you complete your order. If you close your browser before completing the transaction, the products will still be in your shopping basket when you return. You can then complete your order in your own time if necessary.
View your Shopping Basket
To view items in your shopping basket, click on the ‘view basket’ button. This will show you a summary of all the items that you have selected. You will also see the total amount payable, including the delivery amount.
Proceed to Checkout
If you are ready to make your purchase click on the ‘proceed to checkout’ button. Please create an account so that your contact details can be made available for future use. It is important that you read and agree to the terms and conditions before you continue. To accept the terms and conditions check the tick box. Please ensure that your delivery details are correct before continuing.
Place your order
To place your order click on the ‘Place your order’ button. You will now be asked to enter your credit/debit card details. This secure process is handled by Protx.
On successful receipt of your payment, you’ll be redirected to an order confirmation page containing details of your order. You can print this page for your records if required. You will also receive an order confirmation via email.
Congratulations! You have just completed your first online purchase at www.silentlights.co.uk
Gift Orders
You can order a gift for a family member or friend and we can send them a written card, the design you can choose yourself, with the wording of your choice and get the gift to them before Christmas (gift orders must be placed by the 15th December). Please click on the below link to open the order form.
Gift Order Form (in pdf)
Contact Us
If you require some assistance with the shopping process please call our sales team on 01622 682255. Our office ours are Monday to Friday 9am to 5pm. You may also e-mail us on tellmemore@silentlights.co.uk
Thank you
The Silent Lights team